Frequently Asked Questions

How long does delivery usually take?

Delivery is handled by Qxpress. It should reach you within 3-4 working days after order is placed.

I'm worried about my vinyl records being damaged through postage...

We pack all our items securely in vinyl mailers before sending them out. Your items will reach you safely.

My items arrived damaged, what do I do?

Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!

Do you ship outside of Singapore?

We currently only ship to local addresses. But we're working on international shipping right now!

I can't find the record I'm looking for

Fret not, drop us a message over at tigervaultrecords@gmail.com and we'll get back to you! Or simply fill up the contact form.

I still have questions...

Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!