Frequently Asked Questions
How long does delivery usually take?
Delivery is handled by Qxpress. It should reach you within 3-4 working days after order is placed.
I'm worried about my vinyl records being damaged through postage...
We pack all our items securely in vinyl mailers before sending them out. Your items will reach you safely.
My items arrived damaged, what do I do?
Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!
Do you ship outside of Singapore?
No, but you can always ship to a freight forwarder. However, we will not be liable for any damages for orders shipped to freight forwarders.
I can't find the record I'm looking for
Fret not, drop us a message over at tigervaultrecords@gmail.com and we'll get back to you! Or simply fill up the contact form.
I still have questions...
Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!