Orders placed are strictly non-cancellable.

A 10% admin feee will be imposed if you wish to cancel, subjected to our discretion.

In stock items will ship out on Thursday - Saturday during our working hours.

For pre-order items, it will take 3-4 weeks after the release date or order date, whichever is later, before items are dispatched. Depending on the shipment, it might take earlier or later. The time frame is just an estimate.

Your order will only ship once ALL the items are ready. If your order contains a pre-order item, it will only ship after the item arrives.

If you have any queries on delivery, you can drop us an email at tigervaultrecords@gmail.com with your order number.

Absolutely! You can proceed to checkout and select the self-collection option.

Do note that if your order contains an instock & pre-order item, we will only inform you once ALL items in the order are ready.

You may choose to separate the checkout for the items for self-collection if it contains a pre-order item.

Delivery is handled by Qxpress. It should reach you within 3-4 working days after order is placed.

We pack all our items securely in vinyl mailers before sending them out. Your items will reach you safely.

Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!

No, but you can always ship to a freight forwarder. However, we will not be liable for any damages for orders shipped to freight forwarders.

Fret not, drop us a message over at tigervaultrecords@gmail.com and we'll get back to you! Or simply fill up the contact form.

Drop us an email to tigervaultrecords@gmail.com and we'll get back to you!